Terms & Conditions

• Medical advice, diagnosis, treatment, or care;
• Psychological, psychiatric, or mental-health treatment, therapy, or clinical counselling;
• Dietetic advice or individualised clinical nutrition prescription;
• Physiotherapy, exercise physiology, or any registered allied-health service;
• A substitute for advice, diagnosis, monitoring, or treatment from a qualified, registered healthcare professional.

• You will consult your doctor or appropriate registered health professional regarding any health condition, symptom, medication, or concern;
• You will seek medical advice before beginning any program, before fasting or making any significant dietary change, and before starting any new exercise or physical practice;
• You will not disregard, delay, or discontinue professional medical advice because of anything provided through our Services;
• You will continue all care, medication, and monitoring prescribed by your treating practitioners;
• In a medical emergency you will contact emergency services (in Australia, dial 000) — we are not an emergency or crisis service.

• Non-therapeutic nature: Coaching is a forward-focused, collaborative partnership supporting your self-defined goals. It is not therapy, clinical counselling, or mental-health treatment.
• Client responsibility: You are solely responsible for your own decisions, actions, and the implementation of insights from sessions.
• No guaranteed outcomes: We make no promise or guarantee of any specific result, outcome, or improvement. Any experiences or testimonials shared reflect individual results that are not typical and not a guarantee of what you will experience. Your results depend on many factors outside our control, including your own circumstances, health, and consistency.

8. Specific Terms for Reiki Healing, Courses, and Mastership

a. Reiki Healing Experiences & Mandatory Health Disclosure
Reiki is a complementary energy practice intended to support relaxation and general wellbeing. During any healing session, your health conditions and the way your body responds remain your individual responsibility. Before commencing any session or course, you must truthfully and fully disclose any health condition, medication, or circumstance that could alter the outcome or affect your healing. Withholding, hiding, or misrepresenting any medical or psychological condition releases the Service Provider from all responsibility for any consequence that follows. Because energy healing is highly subjective, we make no promise or guarantee of any specific result, symptom reduction, or improvement.

b. Assumption of Risk & Full Release of Liability
By choosing to proceed with a healing session or course, you acknowledge that you do so voluntarily and assume full and sole responsibility for your own physical, emotional, psychological, and energetic outcomes. Once you decide to go forward, it is entirely under your responsibility. By participating, you release, waive, discharge, and covenant not to sue the Service Provider for any outcome; positive or negative - experienced during or as a consequence of the services. You agree to indemnify and hold the Service Provider harmless against any claim, damage, or legal expense arising from your participation.

c. Reiki Learning and Course Experiences
Participation in our Reiki training courses provides you with traditional teachings, educational materials, and energetic attunements. We are not responsible for your specific learnings, your personal interpretation of the course materials, or the pace of your spiritual progression. The benefits you derive depend heavily on your own engagement, and your learning experience remains strictly individual.

d. Independent Practice and Mastership Liability
Upon successful completion of Reiki Mastership (Master/Teacher level) through SattvaForYou, you are qualified to practice and teach Reiki independently. You acknowledge and agree that upon certification, you operate entirely as a separate, independent practitioner. SattvaForYou assumes no liability or responsibility whatsoever for your independent practice, the accuracy or quality of your future teachings, your business operations, or any outcomes, injuries, or experiences reported by your own clients or students.

9. Group Conduct & Course Removal
Our group courses and communities are safe, respectful, and confidential spaces. When participating in group courses, what is shared in the circle stays in the circle. You agree to refrain from giving unsolicited medical advice to other participants or promoting your own services within the group. The Service Provider reserves the absolute right, at their sole discretion and without prior warning, to remove any participant from a program—without refund—who breaches these terms, conducts themselves disruptively, breaches group confidentiality, or compromises the safety of the group.

10. Professional Boundaries & Crisis Support
The Service Provider is committed to maintaining professional boundaries. Communication outside of scheduled live sessions is at the Service Provider's discretion, and we are not a 24/7 helpline. We do not provide mental-health crisis support. In the event of a medical emergency, acute distress, or mental-health crisis, you agree to immediately contact your treating doctor, an emergency service (such as 000), or a recognised crisis helpline.

11. Non-Disparagement
You agree not to publicly defame, disparage, or make false or malicious statements about the Service Provider, the business, our programs, or other participants across any public platform, social media, or media interviews. Honest, factual, private feedback provided directly to the Service Provider is always welcomed and encouraged.

12. Protection of Intellectual Property
You expressly agree not to use our program content, frameworks, or methodology to create derivative content, competing programs, courses, or coaching offers.

• Our Services and content are provided "as is" and for general wellbeing and educational purposes;
• We exclude liability for any loss, injury, or damage arising from your use of, or reliance on, our Services or content, except to the extent caused by our negligence or where liability cannot lawfully be excluded;
• Where our liability can be limited, it is limited (at our option) to re-supplying the relevant Service or paying the cost of re-supply.

• Rescheduling & cancellations: You shall provide a minimum of 24–48 hours' notice for any rescheduling or cancellation. Failure to provide such notice, or a "no-show" for a scheduled session, will result in forfeiture of that session. Rescheduling in such cases is at our sole discretion and only considered in documented extenuating circumstances.
• Fees are as displayed at the time of booking or purchase, in Australian dollars (AUD) unless stated.
• Payment is processed via third-party providers (e.g. Stripe); by paying you also agree to their terms. We do not store your full payment details.
• Deposits / payment plans: As set out at enrolment.
• Refunds: Within the Cancellation/Rescheduling window. ACL consumer guarantees apply regardless of any stated refund policy.